FluxConnect

Questions? We know the answers.

Everything you need to know about FluxConnect, from setup to security.

General

What is FluxConnect?
FluxConnect is a supplier insight platform that lets retailers share data-driven insights with their suppliers through a secure, tiered portal. Retailers control what data is shared, at what level of detail, and with which suppliers — without involving IT or managing per-user licenses.
How does FluxConnect differ from EDI?
EDI is designed for transactional data exchange — orders, invoices, shipping notices. FluxConnect focuses on analytical insights: shopper behavior, category performance, brand health, and more. It complements EDI rather than replacing it, giving suppliers the context they need to make better commercial decisions.
What's the difference between FluxConnect and a Data Warehouse?
A data warehouse is useful to feed FluxConnect — it collects and organizes your data, making it ready for sharing. By separating the reporting layer and the data warehouse, you empower the purchasing department to create and manage supplier reports in FluxConnect without IT dependency, remove complex user authentication from the data warehouse, and keep your internal infrastructure secure and focused on storage rather than external access. FluxConnect handles everything on the sharing side: supplier access, tiered visibility, report creation, and data isolation — so your data warehouse can stay lean and internal.

Data & Security

Is my data shared with other retailers?
Absolutely not. FluxConnect is architected with complete data segregation by design. Each retailer operates in its own isolated environment; it is technically impossible for one retailer to access another's data. No cross-retailer data paths exist.
How does data isolation work?
Each retailer tenant is a fully isolated environment with its own data store, report definitions, supplier configurations, and access controls. There are no shared database tables, no shared file storage, and no API endpoints that cross tenant boundaries. Isolation is enforced at the infrastructure level, not just the application level.

Getting Started

How easy is supplier onboarding?
Suppliers can be onboarded in two ways: the supplier emails are inputted by the retailer, or a new user of a known supplier requests access. Suppliers use One Time Passwords (OTP) — no complex licensing, no Active Directory configuration required. A supplier can go from unknown to viewing reports in under a minute.
How do I sync my data with FluxConnect?
IT uploads Supplier, Product, and Order data via JSONL format. This is a one-time setup with automated refresh. We provide clear documentation and a validation endpoint so your team can verify the upload before going live. Most retailers complete the initial data sync within a day.

Reports

How easy is it to create and alter reports?
Reports are built with a drag-and-drop interface designed for purchasing teams, not developers. Start from templates, add or remove metrics, apply filters, and publish. Changes go live instantly. No development cycles, no IT tickets, no waiting.
Can I use custom properties?
Yes. You can extend the data model with your own custom fields — category hierarchies, private labels, regional codes, or any proprietary classification. Custom properties are fully usable in reports and filters, just like built-in fields. They are defined once and available across all reports.

Pricing

What does FluxConnect cost?
FluxConnect uses volume-based pricing based on order lines processed per month, plus a small per-supplier fee of just one euro per month. There are no per-user licenses. Pricing tiers range from 25 cents per thousand lines (up to 2M lines) down to 8 cents per thousand lines (above 10M lines). Visit our pricing page for full details and an ROI calculator.
What's the minimum monthly cost?
The minimum monthly cost is 500 euros (excluding VAT), plus one euro per active supplier. This makes FluxConnect accessible even for retailers just getting started with supplier insight sharing.

Technical

How does FluxConnect compare to Power BI/Tableau?
Power BI and Tableau are general-purpose BI tools designed for internal analytics. Sharing reports externally requires per-user licenses, complex access management via Active Directory, and significant IT involvement. FluxConnect is purpose-built for external sharing: per-supplier pricing, OTP-based access, purchaser-managed reports, and built-in data isolation. It's faster to deploy, cheaper to run, and designed specifically for the retailer-supplier data sharing use case.
How does it handle large data volumes?
FluxConnect is designed to handle millions of order lines per month. The pricing model scales with volume, and the architecture is built for high-throughput data processing. Whether you have 100 thousand or 50 million order lines per month, performance remains consistent and reports load quickly for your suppliers.

Still have questions?

We're here to help. Reach out and we'll get back to you quickly.

Contact Us