FluxConnect

Shopper & Basket Insights reports.

Help suppliers understand who buys their products and what else goes into the basket.

10+ example reports

Each card previews a live report a retailer shares with a supplier through FluxConnect. Suppliers open them interactively and filter by period, persona, product and more. Figures are illustrative sample data.

Basket Affinity Report

What other products shoppers buy alongside the supplier's items.

Live
Northfield Marketsprepared for Bru Coffee Co.Q1 2026

Baskets containing coffee · 1.9M baskets

PeriodBuyer personaStore cluster

Top affinity

Fresh milk

Attached items

4.7 avg

Coffee baskets

1.9M

Purchase lift vs chance

Fresh milk
3.4x
Breakfast biscuits
2.8x
Sugar / sweetener
2.5x
Breakfast cereal
1.9x
Chocolate spread
1.6x

Insight. Coffee baskets are 3.4x more likely to include fresh milk and 2.8x more likely to include biscuits.

Action. Trial a coffee-and-biscuit cross-aisle display in the 40 highest-traffic stores.

See it in action

Cross-Category Basket Analysis

How the supplier's products pull shoppers into adjacent categories.

Live
Northfield Marketsprepared for Goldleaf ConfectioneryQ1 2026

Baskets containing confectionery

PeriodBuyer personaStore cluster

Strongest pull

Greeting cards

Extra categories

+1.8 / trip

Categories pulled

6

Adjacent category attach rate

Greeting cards
41%
Wine & spirits
33%
Flowers
29%
Soft drinks
24%
Bakery
21%

Insight. Confectionery shoppers attach a greeting card 41% of the time, the highest of any adjacency.

Action. Co-locate a confectionery spinner beside the card aisle ahead of gifting peaks.

See it in action

Basket Size Impact Report

Average basket value when supplier's products are included vs. excluded.

Live
Northfield Marketsprepared for Hopfield BrewersQ1 2026

Beer & cider · all baskets

PeriodBuyer personaStore cluster

Basket with beer

€48.20

Basket without

€31.40

Uplift

+€16.80

▲+53%

Average basket value by contents

Baseline basket
€64.3
No beerBeer onlyBeer + snacks+ soft drinks

Insight. Baskets that include beer are 53% larger, rising to double when snacks are added.

Action. Bundle beer, snacks and soft drinks in a weekend match-night cross-promotion.

See it in action

Shopper Loyalty Profile

Repeat purchase rate, purchase frequency, and churn risk for the supplier's buyer base.

Live
Northfield Marketsprepared for Weald DairyRolling 12 months

Yogurt buyers · loyalty base

PeriodBuyer personaStore cluster

Repeat rate

68%

▲+4 pts

Purchase frequency

2.3 / mo

Churn risk

12%

Loyalty base by engagement

68% repeat buyers

20% occasional buyers, 12% at risk of churn.

Insight. 68% of yogurt buyers are repeat purchasers, but 12% show falling frequency and churn risk.

Action. Target the at-risk 12% with a personalised multi-buy offer in the next cycle.

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New vs. Returning Buyer Split

What percentage of the supplier's sales come from first-time vs. repeat buyers.

Live
Northfield Marketsprepared for Casa Verde Plant-BasedQ1 2026

Plant-based range · 210 stores

PeriodBuyer personaStore cluster

New buyers

38%

▲+9 pts

Returning

62%

Loyal core

41%

Share of sales by buyer type

Loyal (4+ buys) 41%
Returning 21%
New this quarter 38%

Insight. New buyers reached 38% of plant-based sales, the highest share of any chilled category.

Action. Add a first-purchase recipe card to convert new triallists into repeat buyers.

See it in action

Shopper Migration Report

Customers switching from or to the supplier's products: brand switching patterns.

Live
Northfield Marketsprepared for Fizz RepublicH2 2025 vs H1 2025

Soft drinks · loyalty base

PeriodBuyer personaStore cluster

Net shopper gain

+14,200

Won mainly from

Cola House

Leaking to

Private label

Net shopper flow by competing brand

shoppers
Won from Cola House
9,800
Won from Zest Drinks
6,400
Won from private label
2,100
Lost to private label
-4,100

Insight. Fizz Republic gained a net 14,200 shoppers, mostly switching in from Cola House.

Action. Defend the gains with a loyalty-locked price on the 1.5L format.

See it in action

Purchase Occasion Mapping

When and why shoppers buy: weekday quick shop, weekend stock-up, seasonal, or event-driven.

Live
Northfield Marketsprepared for Bru Coffee Co.Q1 2026

Coffee · loyalty transactions

PeriodBuyer personaStore cluster

Top occasion

Weekly stock-up

Fastest growing

Weekday top-up

Occasions tracked

5

Share of coffee purchases by occasion

Weekly stock-up
44%
Weekday top-up
27%
Weekend treat
14%
Event / hosting
9%
Gift
6%

Insight. Weekday top-up trips are the fastest-growing coffee occasion, now 27% of purchases.

Action. Stock a single-serve coffee format at the front of convenience stores for top-up trips.

See it in action

Trip Type Analysis

How the supplier's products perform across different shopping missions like top-up, weekly shop, or bulk buy.

Live
Northfield Marketsprepared for Stonemill BakeryQ1 2026

Bakery · all store formats

PeriodBuyer personaStore cluster

Best trip type

Daily fresh run

Attach on top-up

46%

Weakest trip

Bulk shop

Bakery attach rate by shopping mission

Daily fresh run
51%
Top-up shop
46%
Weekly shop
38%
Bulk shop
19%

Insight. Bakery attaches to half of all daily fresh runs but under a fifth of bulk shops.

Action. Move a bake-off counter near the entrance to capture more daily fresh-run trips.

See it in action

Household Penetration Report

Percentage of active loyalty households buying the supplier's products.

Live
Northfield Marketsprepared for Weald DairyRolling 12 months

Yogurt · loyalty households

PeriodBuyer personaStore cluster

Households buying

31%

▲+3 pts

Category reach

54%

Headroom

23 pts

Loyalty households buying the range

31% of households

The category reaches 54%, leaving 23 points of headroom.

Insight. Weald Dairy reaches 31% of households against a category ceiling of 54%.

Action. Run a sampling campaign in family-heavy store clusters to close the penetration gap.

See it in action

Customer Lifetime Value by Brand

Projected value of shoppers who buy the supplier's products vs. those who do not.

Live
Northfield Marketsprepared for Aurora Beauty24-month projection

Skincare · loyalty base

PeriodBuyer personaStore cluster

Brand buyer CLV

€340

Category average

€214

Premium buyer CLV

€520

Projected 24-month customer value

Category avg
€340
€520
Lapsed buyerCategory avgBrand buyerPremium buyer

Insight. Shoppers who buy the brand are worth 59% more over two years than the category average.

Action. Prioritise the brand in the loyalty app for high-value and premium skincare segments.

See it in action

Ready to share shopper & basket insights with your suppliers?

FluxConnect turns these reports into live insights your suppliers can access securely, each one enabled per supplier.